Grr Royal Mail.

 
Post new topic   Reply to topic    Swapitshop Lounge Forum Index -> Complaints & Problems
View previous topic :: View next topic  
Author Message
Olivah

SSL Celebrity
SSL Celebrity


Joined: 10 Jan 2008
Posts: 1548
Location: Edinburgh
Real Name: Oliver
Gender: Male
SS Username: Olivah




Add Karma

Rated By 30 Members
Add Comment
Show Comments
PostPosted: Wed Apr 23, 2008 9:15 pm    Post subject: Grr Royal Mail.
Reply with quote

I sent a swap two weeks ago, First Class both ways with plenty of stamps and it was NEVER received.

I knew there was a strike at my local Post Office but they told me that they have 'misplaced' my parcel and that I'm going to be compensated, however in order to get the equivalent value back I have to write to the Head Office with proof of postage, which luckily I do have.

It sucks as I now have my first minus (-3)

-Olivah

_________________
What's this about the forum 'dying?'

Ex Mod.


I love turtles, don't you feel the same?






Back to top
View user's profile Send private message
adamlaher

SSL Mentor
SSL Mentor


Joined: 11 Aug 2007
Posts: 2784
Location: leicester
Real Name: adam laher
Gender: male
SS Username: adzy_warehouse(360 rating




Add Karma

Rated By 31 Members
Add Comment
Show Comments
PostPosted: Wed Apr 23, 2008 9:18 pm    Post subject:
Reply with quote

phone ss up and see what they say

Back to top
View user's profile Send private message Send e-mail MSN Messenger
deals_on_wheels

SSL Celebrity
SSL Celebrity


Joined: 05 Feb 2008
Posts: 1682

Real Name:
Gender:
SS Username:




Add Karma

Rated By 20 Members
Add Comment
Show Comments
PostPosted: Wed Apr 23, 2008 9:56 pm    Post subject:
Reply with quote

yep like adam said just explain it wernt your fault

_________________

Back to top
View user's profile Send private message
Hammers10

Forum Pro
Forum Pro


Joined: 14 Dec 2007
Posts: 3896
Location: Under your bed
Real Name: Joe Doran
Gender: Male Hippo
SS Username: Hammers25




Add Karma

Rated By 53 Members
Add Comment
Show Comments
PostPosted: Thu Apr 24, 2008 10:20 am    Post subject:
Reply with quote

yeah, but ss say they'll put your rating back up, BUT THEY NEVER DO!!!

Back to top
View user's profile Send private message Visit poster's website
adamlaher

SSL Mentor
SSL Mentor


Joined: 11 Aug 2007
Posts: 2784
Location: leicester
Real Name: adam laher
Gender: male
SS Username: adzy_warehouse(360 rating




Add Karma

Rated By 31 Members
Add Comment
Show Comments
PostPosted: Thu Apr 24, 2008 10:34 am    Post subject:
Reply with quote

yes they do
that what happened to me once when the royal mail went on strike in novemeber october 2007
i told ss to take the minuses off and they did




Back to top
View user's profile Send private message Send e-mail MSN Messenger
Jasper

Elite Member
Elite Member


Joined: 13 Oct 2007
Posts: 1439

Real Name: jasper
Gender: male
SS Username: killerboy123




Add Karma

Rated By 22 Members
Add Comment
Show Comments
PostPosted: Sun Apr 27, 2008 1:48 pm    Post subject:
Reply with quote

Hammers10 wrote:
yeah, but ss say they'll put your rating back up, BUT THEY NEVER DO!!!


I phoned SS when this sort of thing happened to me and she said she would reverse the minus, but didn't!

Luckily a emailed SS a couple of days later and they did it!

Back to top
View user's profile Send private message Visit poster's website MSN Messenger
Olivah

SSL Celebrity
SSL Celebrity


Joined: 10 Jan 2008
Posts: 1548
Location: Edinburgh
Real Name: Oliver
Gender: Male
SS Username: Olivah




Add Karma

Rated By 30 Members
Add Comment
Show Comments
PostPosted: Sun Apr 27, 2008 8:00 pm    Post subject:
Reply with quote

Great! Thanks everyone, tomorrow after school I'm going to ring them up

-Olivah

EDIT: Everything is great! Turns out SS didn't even give me a minus in the first place!

For once I'm glad that they're disorganised, it really saves me the hassle!

_________________
What's this about the forum 'dying?'

Ex Mod.


I love turtles, don't you feel the same?

Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Swapitshop Lounge Forum Index -> Complaints & Problems All times are GMT
Page 1 of 1


 

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

All times are GMT