I haven't really had any problems yet... but have heard of some and a friend who uses SwapitShop but isn't on this forum has told me that they have been asked to pay £1.06 because someone missed 6p postage off the swap and he hasn't had a reply yet, even though he e-mailed Sarah last Saturday and she is supposed to be good at actually replying within 48 working hours.
I suppose you have to decide whether you want to get your swapits back or whether you are sick of complaining, there are some people who would give up but I would keep going until I got the swapits returned and the person got a -4 and the swapits removed from their account.
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